The Quick variation: If you’re trying to find a unique gemstone or special anniversary present, Leibish & Co. provides a sturdy inventory of top-quality, colorful, and conflict-free expensive diamonds and gems. The family-run business might operating online since 1998 with your own touch with obtained perform company from around the world. Leibish & Co. allows you to get loose stones or even to use their free of charge “Design your very own” instrument to carry your own ideal piece of precious jewelry to life. With years of expertise and good craftsmanship under their strip, Leibish & Co. is on the brink of expanding the stock to watches also extras.
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When Leibish Polnauer founded his first on line diamond company in 1998, it took almost a complete day to publish one picture and explanation to their site â but he was a visionary which watched potential when you look at the fledgling world of e-commerce. “as he sees the potential in an idea, he’ll do everything inside the power to progress with-it,” mentioned Benji Margolese, Director of information promotion for Leibish & Co.
Leibish developed a fruitful, family-run operation with his wife and children providing in authority roles. They’ve got grown an effective web based business with offices found worldwide. Leibish & Co. is actually a leader in distinctive colored expensive diamonds and gems which can be hard to find somewhere else. Their expensive diamonds may conflict-free, which can be an important factor for a lot of buyers.
“men and women arrive at all of us since they seek out anything slightly various, some thing a little more unique than everyone else has,” Benji stated.
While Leibish & Co. provides top-quality traditional diamonds, the business focuses on colourful, distinctive precious jewelry. Whenever requested precisely why the business enterprise has these a high buyer return rate, Benji easily pinpoints the reason why.
“its a mix of exceptional services and products, great solution, and precious jewelry crafted to your greatest amounts of perfection,” the guy said. “The jewelry we make isn’t your daily, mass-produced sorts of product. Every piece is tailor-made to perfectly suit the diamond or gem chosen from the customer.”
A household Affair With individual Service
Leibish & Co. is a genuine household business, with Leibish’s family members playing important roles inside the business.
Leibish serves as creator and President in the organization, while his spouse, Rosi, may be the company’ Activities Manager. Their eldest daughter, Chavi, functions as the Lead Jewelry Designer â that’s a huge duty since custom jewellery makes up more than 50per cent associated with the organization’s business, Benji said.
Leibish’s eldest son, Yossi, will be the Chief Executive Officer of Leibish & Co. Another son, Shmulik, that is a graduate for the Gemological Institute of The usa, is the Chief Diamond Buyer for your organization. “Shmulik is, in all honesty, one of the majority of gifted tone diamond specialists in a,” Benji said.
Leibish’s son Itzik is the business’s COO and works their ny company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young ones, may be the organization’s CFO.
“as among the longtime people in the team, I can tell you that, though there is not any relationship, they start thinking about me, and others, section of their loved ones,” Benji mentioned. “all of us bring our personal expertise towards company, but interact to constantly develop the organization.”
Customers are in addition addressed like household at Leibish & Co., where the company invests fuel into private service and revenue. “If you have ever dealt with one certain representative, for instance, that is the exact same person you certainly will always handle, regardless of what you might be calling or writing within,” Benji said. “do not have confidence in driving customers around to various departments when they’ve a question or particular concern they would like to cope with.”
Clients Come From all around the World
Leibish has a couple of various kinds of consumers: you’ll find buyers, which primarily store through the web page, merchants, and the ones in the trade business, who usually look at the organizations main offices in nyc, Israel, and Hong Kong.
The majority of Leibish & Co.’s customers are from US. The then preferred audience is Canada, followed closely by the uk, Australian Continent, Hong-Kong, and remainder of Europe.
Consumers at each and every period of existence shop at Leibish & Co., though nearly all are within years of 35 and 54, Benji said. Additionally, the organization garners around 300,000 website visits each month â and helps to keep almost all of their clients coming back.
“along with a 70percent return customer status, we remain being among the most well-known companies within niche,” the guy stated.
Colorful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. holds top-quality precious jewelry, and maintains inventory flexibility, particularly for online customers, Benji said. The company carries numerous loose expensive diamonds and priceless gemstones, but the crucial products are tailored jewelry projects.
“We hold a big assortment of multicolor diamond and gem precious jewelry, with some on the rarest shades actually seen,” he said. “We are acknowledged most readily useful by our very own bread-and-butter services and products â yellowish diamond and red diamond engagement bands. However, we offer diamonds of nearly every tone, and important gems â such as sapphires, emeralds, and rubies. We offer jewelry crafted with colorless expensive diamonds, also, but our expertise is within the realm of shade.”
For clients that one thing planned and want assist which makes it an actuality, Leibish & Co. provides a “Design Your Own” jewellery device, which Benji mentioned is actually the preferred item.
“Obviously, when searching for a particular piece, men and women usually desire specific stones and setting designs they’ve already dropped crazy about,” the guy stated. The “Design Your Own” tool enables consumers to create an item utilising the material, setting, and metal regarding option.
“permits them to bring their particular aspirations your â with the knowledge in workmanship,” Benji informed you.
Extras & brand-new on the web Tools in Store for Leibish & Co.
whilst appears forward to the long run, Leibish & Co. is slowly changing toward higher-ticket items and a lot more item variety. The business seems comfortable branching out to new products because of the commitment and passion it relates to finest their present creations.
“We have spoken of introducing lots of extras â instance luxury watches, bags, and even pencils,” Benji mentioned. “But we made a decision to wait until we first perfected the major type of item, and is diamonds.”
Leibish & Co. can be researching ways to carry on refining the common site, also. A proven way it plans to enhance its on-line knowledge is by launching enhanced fact attributes, that will offer virtual buyers more of an in-store knowledge.
As an organization having its origins in colorful diamonds and ecommerce, Leibish & Co. will continue to innovate in a normal industry which views change once the exception to this rule, not the rule.